FAQ

Can I customize any of the products?

We’re happy to customize any product upon request. If you’d like a perch removed or a different hole size on our birdhouses, just let us know. We can mount or hang any of our products to suit your needs. Most items can also be personalized with any phrase you’d like, laser-engraved for a special touch. Check out our Etsy page for examples of engravings in many of our listings, and if you’d like personalization, simply send us your wording request.  Most customization requests are done for free, including engravings.  Mounts need to be purchased separately and any overages in charges due to shipping in the price will be refunded.

How do I care for my bird feeders?

Clean gently with warm water and soap.  Use a soft cloth or soft brush. We recommend cleaning bird feeders a minimum of every two weeks or weekly water cleanings with a paper towel or cloth wipe down.  

How do I help my cedar products last?

Cedar naturally greys so to protect the color and longevity of the product apply a layer of non-toxic sealer or stain.  A spar urethane sealant is advised to protect the wood, maintain the appearance, and ensure the longevity of our products so they will last for years to come.  I recommend applying Varathane's Ultimate Outdoor Spar Urethane Water Based Sealant to any part of your product exposed to the elements. 

Are there any tips for sealing my product?

You can use a spray or brush on the sealant.  The only trick is to apply sparingly and do several coats.  If you apply heavy, it will pool and can dry and leave lumps where you may miss any pooling.  While spraying or brushing on the sealant you can also use your gloved fingers to spread out any area that clumps if you go too heavy on the sealant and it will dry out nicely.  Don’t worry about missing any areas if you use a spray and go very lightly.  Each coat will cover any areas you may have missed on previous coats.  It is advised to do three coats.  The spray version is by far the easiest to apply and we would recommend it rather than brushing it on.

How do I assemble the Grand Pagoda?

Check out the video on the product listing page.

How do I care for the stone statues?

Clean using a soft brush with water and soap.  Stone statues can be painted, please see local paint supplier for best sealant and paint.

More Information about our products and store:

-The bottom tray of the feeders is a hard plastic mesh to allow for drainage.

-The circular opening of the bird houses is approximately 1 1/2 inches in diameter.

-We use vinyl coated stainless steel braided rope with a washer and ferrules for hanging items. 

-We can add chains in place of the wires for any bird feeders that hang if you have a lot of squirrel activity.